619-629-0019 / 619-433-2100

A&D Automotive Repair
A&D Automotive Repair

619-629-0019 / 619-433-2100

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Privacy Policy

How We Collect and Use Your Information

 

Privacy Policy

A&D Automotive Repair LLC
8074 Broadway, Lemon Grove, CA
Phone: (619) 629-0019
Email: adautomotiverepairllc@gmail.com

Effective Date: October 29, 2026

1. Introduction

A&D Automotive Repair LLC respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our business, requesting an appointment, or using our customer messaging services.

This Privacy Policy explains what information we collect, how we use it, and how you can contact us regarding your information.

2. Information We Collect

Depending on how you interact with our business, we may collect:

  • Customer names, telephone numbers, and email addresses.
  • Vehicle information, including year, make, model, and VIN.
  • Appointment requests and service inquiries.
  • Vehicle repair history, estimates, invoices, and payment records.
  • Messages submitted through our website, Google Business Profile, or other communication channels.
  • Technical information collected through website analytics, cookies, or similar technologies, where enabled.

3. How We Use Your Information

We use customer information to:

  • Respond to questions and service inquiries.
  • Schedule appointments and provide repair estimates.
  • Perform authorized vehicle inspections and repairs.
  • Communicate regarding vehicle status and recommended services.
  • Maintain repair records and administer applicable warranties.
  • Process transactions and maintain business records.
  • Improve our website and customer service.
  • Send promotional communications where permitted by law and applicable consent requirements.

4. Google AI-Powered Messaging

A&D Automotive Repair LLC may use Google's AI-powered business messaging features to respond to routine customer inquiries.

Automated responses may provide general information about our business, operating hours, available services, and appointment procedures.

Messages may be processed by Google and its service providers to operate these features, subject to their applicable policies.

AI-generated responses are informational and do not constitute guaranteed repair estimates, confirmed appointments, or authorization to perform repairs.

Customers may contact A&D Automotive Repair LLC directly for assistance.

5. Information Sharing

We do not sell customer personal information.

We may share information with service providers when reasonably necessary to operate our business, including website hosting, scheduling, payment processing, customer communications, and vehicle repair administration.

We may also disclose information when required by applicable law.

6. Information Security and Retention

We use reasonable administrative and technical safeguards appropriate to the information we maintain.

Customer information is retained as reasonably necessary for service records, warranty administration, legal compliance, and legitimate business purposes.

No electronic transmission or storage system can be guaranteed completely secure.

7. Customer Privacy Requests

Customers may contact us to request information about personal data we maintain or to request corrections or deletion, subject to applicable legal requirements and record-retention obligations.

California residents may have additional privacy rights under applicable state law.

8. Third-Party Websites and Services

Our website may contain links to third-party services, including Google, social media platforms, scheduling providers, and payment processors.

These services operate under their own privacy policies. A&D Automotive Repair LLC is not responsible for their independent privacy practices.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

10. Contact Information

For questions regarding this Privacy Policy, please contact:

A&D Automotive Repair LLC
8074 Broadway
Lemon Grove, CA
Phone: (619) 629-0019
Email: adautomotiverepairllc@gmail.com

Find out more

 Copyright © 2026 A&D Automotive Repair LLC. All Rights Reserved.
A&D Automotive Repair LLC in Lemon Grove, CA is a Veteran-Owned and Operated Business.
California Bureau of Automotive Repair License No. ARD 310248. 

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